Contact was made by a senior Consultant concerned about their contract situation. The Consultant had a set of skills in high demand and difficult to find. During the interview process the Consultant explained that as they lived 30 miles from the Trust and could not commit to the “on call “rota, but at all times would support it in any way they could within reason. Relocation was not an option for the individual. The Trust accepted these provisos, keen to secure the skills of the Consultant. The Consultant signed the employment offer and commenced employment. In the six months that followed the Trust refused to counter sign the agreement and wanted to include mandatory “on call” responsibilities. Colleagues became aware of the situation and increased pressure on the Consultant by ostracising them and suggesting they were not a team player.
The Consultant became seriously stressed and was on the verge of resigning when they approached a Guardian. The Guardian immediately collated the facts and sought an urgent meeting with the CEO deeming the issue a “red alert”. Following facilitation of meeting by the Guardian with the CEO and the Consultant, the original terms of the employment offer were honoured and the Consultant remains in place and relationships have been repaired.
The action of the Guardian in this instance secured the services of the Consultant for both the Trust and patients, supported the Consultant and Trust to reach a satisfactory accommodation and saved the Trust from a very expensive legal action, which would have been the next step had the Consultant resigned.