Katy Sara, Guardian
Katy has an extensive background in customer engagement and a passion for championing the voice of customers and staff to develop and grow services. With significant experience of engaging with senior leaders to raise feedback from staff on the ground, Katy has played key roles in shaping strategies through the staff voice and supporting consultations on organisational change.
There should be a safe space to raise concerns and have your voice heard.
Katy says: “I became a Guardian because I believe that when things aren’t going to plan, there should be a safe space in which to raise concerns and have your voice heard. The role of the Guardian provides staff with support while they have time to stop, think and decide what they want to happen next.””.