Diversity, Equity and Inclusion in service delivery
The Guardian Service is a diverse organisation with an ethnic, gender and LGBTQ+ mix.
We are very aware of the need at times to ensure an appropriate Guardian is available to speak with and support any individual from any background.
It is The Guardian Service’s policy to ensure that our workforce reflects the diversity of the clients we represent, particularly amongst our cohort of Guardians who are there to provide direct support to staff. We have an established protocol in place for Guardians where an individual may make a request to speak to a Guardian of a particular background similar to them. This protocol has been developed in consultation with our legal advisors.
It is dialogue such as this that drives improvement and learning. It creates a better workplace for everyone which means that experienced and valued staff are retained, and that new recruits are attracted. It protects integrity and individual and organisational reputations. It makes organisations, and those who work in them, successful.
With over 10-years' experience, the Guardian Service has developed a unique approach that encourages people to speak up, to listen, to make informed choices, and to ensure that action is taken and feedback is given.