Resources
Studies, research papers, guidance and toolkits to make a difference in any organisation.
Studies, research papers, guidance and toolkits to make a difference in any organisation.
At 5pm on a Friday evening we received a call from a Trust staff member working in a jointly managed and staffed facility with the local council. The service was providing support for adults with learning disabilities in the community.
Explore essential reports and resources for fostering an open culture and encouraging worker voice, compiled by GSL Communications since 2013.
GSL's latest data report reveals key themes and trends in client feedback, emphasizing transparency for continuous improvement in health and social care services.
Explore Guardian Service's annual reports from 2022 to 2025, highlighting significant changes, insights, and a decade of advocacy for change. Dive into detailed analyses and responses.
GSL’s response to the National Guardian's Office review emphasizes the importance of assessing the role's implementation and impact before making any changes to the Job Description.
Exploring the critical role of speaking up in driving cultural change within Ambulance Trusts, emphasizing the importance of workforce experience and effective dialogue for sustainable improvement.
Understanding sexual misconduct reporting in the NHS: An analysis of Guardian cases highlights the need for safe, confidential reporting spaces and the importance of open organizational cultures.
Evaluating the challenges faced by Freedom to Speak Up Guardians and proposing a more effective, independent model for their implementation.
The Guardian Service supports the 'Review of patient safety' by endorsing recommendations to improve staff voice and local Guardian arrangements for better healthcare quality and safety.
NHS staff survey results show minimal improvement, indicating a need for change in approach to foster a more open culture and improve staff confidence and trust.
Proposals to regulate NHS managers aim to create a culture of openness, improve leadership accountability, and ensure high-quality care through professional standards and revalidation.
A individual contacted their Guardians with a complex concern described as bullying. The individual worked in a department that had a dominant ingroup based on ethnicity.
An individual who had recently commenced employment as an HCA at a secure unit contacted their Guardian expressing concerns about the manner in which some patients were being managed.
A call was received from an individual delivering a service to drug and/or alcohol dependent patients.
Contact was made by a senior medical consultant concerned about their contract situation. The consultant had a set of skills in high demand.
A call was received from a young administrative employee who wanted advice about participating in an investigation of sexual harassment after being subjected to numerous comments and inappropriate touches during a training course.
A comprehensive culture review highlights the critical role of speaking up in improving ambulance services and ensuring the wellbeing of the workforce for better patient care.
Lessons from the David Fuller inquiry highlight the importance of visibility, curiosity, and responsiveness in organizational leadership to prevent egregious failings and promote a culture of accountability.
Examining the state and challenges of the Freedom to Speak Up Guardian role in 2023, with insights from recent surveys and recommendations for future improvements.
Guardian Service critiques NHS leadership and patient safety measures, urging reforms for better support systems and effective whistleblowing processes.
Exploring workforce culture in the Met and health sector, focusing on the importance of speaking up and the need for an independent Guardian role to protect vulnerable staff.
Response to the National Guardian’s Office report on the challenges and recommendations for improving the speak-up culture in NHS ambulance trusts.
Insights on improving the Freedom to Speak Up Guardian role in the NHS, highlighting key findings from independent research and potential solutions for better support and consistency.
Analysis of COVID-19 concerns from March to August 2020 highlights key issues faced by NHS staff, focusing on PPE and protocol consistency.
Examining the crisis of bullying in the NHS, clarifying definitions, and assessing the true scale of the issue based on data and perceptions.